November 20, 2010
When you do things like hang out with your Scouse friends the night before your flight the next morning, you end up doing stupid shit, like forgetting your passport in the 30 minutes you left yourself to pack, and no, a US driver's license and a Beijing residency permit will not get you past the check-in counter at Beijing International.
The attempt was valiant, but doomed.
Amazingly though, after realizing the futility of the situation, I simply went to the Air China service desk and said (in Mandarin), "I forgot my passport at home." Without blinking, the agent asked if I could fly out the next day, which I could, and that was that.
No hassles, no money exchanged, just good service.
I don't really see that happening at LAX or JFK, or Heathrow or Charles de Gaulle, for that matter.
Flight in China, it seems from the dozen or so times I've flown domestically in country, is still about a happy customer. And I have no complaints thus far.
The attempt was valiant, but doomed.
Amazingly though, after realizing the futility of the situation, I simply went to the Air China service desk and said (in Mandarin), "I forgot my passport at home." Without blinking, the agent asked if I could fly out the next day, which I could, and that was that.
No hassles, no money exchanged, just good service.
I don't really see that happening at LAX or JFK, or Heathrow or Charles de Gaulle, for that matter.
Flight in China, it seems from the dozen or so times I've flown domestically in country, is still about a happy customer. And I have no complaints thus far.
posted by Mr. Horton at 3:28 PM
4 Comments:
After reading your most recent posts, one would assume that you were due for some sort of luck. Karma is a cyclical thingy.
At least someone is on my side. Thanks.
Simpson's episode tonight:
Moe: You ever think about racing that pigeon?
Homer: You can race pigeon's?
Moe: If it moves, you can bet on it.
Bart: What about the Detroit Lions?
Moe: Hey! Go easy- those people are living in Mad Max times.
there's your pop culture shout out, Michigan.
Damn, good to hear. It sometimes seems that there's one genuine person working on an airport desk to every ten jobs-worth robots, but at least you met the right person this time.
And yeah, as bunch of guys I know who had the temerity to arrive at the BA check-in desk at Gatwick exactly 45 minutes before their flight on the very day that BA brought in their new policy of stopping check-in 45 minutes before take-off would tell you, this kind of service is hard to come by!
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